![]() > Repeat the speedtest, and record the second pair of numbers. Record both resulting numbers, measured in Mbps. It will run an upload and a download speed test. > For Windows, follow the first set of steps on this page ("Find your DNS using the Settings app") It will look something like this: 192.168.1.1 ![]() ![]() It will look something like this: 192.168.1.1 > For Macs, find the DNS server in System Preferences > Network > Wifi > Advanced button > DNS tab. Record the DNS server in your home network.It will look something like this: 108.12.231.43 Click this link: and take note of the resulting IP address. If the issue is unresolved, continue through the next steps, recording information and saving it to a text file as directed. ![]() Next, if the issue is NOT caused by others making heavy use of your network, follow the steps below to troubleshoot your home network.
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